Customer Feedback Matters
By providing an outlet for your customers to use their voices immediately after their meal, you can capture their feedback directly instead of waiting to see a review pop up online.
Customers can complete a short, simple survey that rates their experience in your restaurant
Customers rate their likelihood of recommending the restaurant on a basis of 0 (not likely) to 10 (very likely), with the ability to add comments about their experience
Manage your existing customer base by following up with identified passives (those who rated the experience a 7 or 8) and detractors (those who rated it a 6 or below)
“70% of customers will do business with you again if you resolve their complaints” - Ruby Newell-Legner
Aloha Customer Voice Helps You to Retain Your Regular Clients
Customers have an opinion, whether you ask them about it or not. By providing an outlet for your customers to use their voices immediately after their meal, you can capture their feedback directly instead of waiting to see a review pop up online. That’s where we come in with our customer voice application.
Hand-held POS terminals featuring individual solutions for every applicationOrderman devices are specially made to thrive in the tough environment of the hospitality industry.
Ergonomics, design and robustness make Orderman devices what they are: professional tools for professional restaurateurs.
Create Brand Champions
When your guests have a positive experience, we also give you a “digital megaphone” to help your guests spread the word and become your brand champions.
With a touch of a button, your guests can share positive feedback with their network of friends through social media.
Get the WORD Out with Social Media Channels
Prompts your promoters (those who rated your restaurant a 9 or 10) to “spread the word” through their social media channels
Your happy customers act as an unpaid sales force, leveraging social media as a referral service
Enables your customers to share valuable offers or discounts through social media
View and manage social media activity through your management dashboard
Migrate to Aloha POS. It's Quick and Easy!
POS problems got you down? According to our customers, NCR Aloha Point of Sale System is easy to learn and it is one of the most reliable restaurant management solutions in Hawaii today.
More than 100,000 restaurants rely on NCR Aloha POS solutions every day. The result: smoother operations, easier on-the-go management and happier customers. Serious about POS automation Hawaii? We can help! Give us a call: 808.531.2226.