Running a restaurant business is no easy feat. You need to work round-the-world and time is limited for you. In such circumstances, your ability to run business operations without reducing the quality of food and service can be the difference between failure and success.
Customer service is a big part of the highly competitive restaurant business, and whoever delivers it best gains competitive advantage over its challengers. When we talk about customer service, a big part of that is opening your business to as many customers as possible and the best way to do that is providing multiple payment options. When you run a cash-only restaurant, you limit the payment options of your customers, which has a direct effect on your earning potential.
While it may be fine for sandwich carts, food trucks, and other small, independent restaurants to operate with a cash only model, a restaurant with a dine in place, which includes a small corner cafe, will be doing itself a huge disservice by allowing people to pay with ‘cash only’. By limiting your restaurant to a ‘cash-only’ payment model, you turn away many customers from your doors and effectively miss out on a significant portion of your target market.
You may think that you’re saving on merchant fees, but the reality is that you’re losing out on potential revenue by limiting your access to a wider customer base. The good news is that you can overcome all these issues with a restaurant POS system. By introducing a POS system in your restaurant, you can dramatically boost your daily sales. Not only that, a restaurant POS system can help you enhance the customer experience, which can lead to more repeat visits and ever-growing clientele.
Why Invest in a POS System for Your Business?
More than half of the restaurant owners are currently not using a POS system for their business and this is despite of the advances in payment technology. There are several factors that influence the decisions of these over 50% restaurant owners, but the primary reason they stay away from a POS systems is that they’re used to storing money or calculating purchases with a cash register and haven’t fully realized the potential benefits of a full-fledged POS system for their business.
As payment technology evolves, it is becoming increasingly important for restaurants to upgrade to a comprehensive cloud based restaurant POS system to not only process payments, but also to manage inventory, reviews sales reporting quickly, and do a lot more.
With a restaurant iPad POS system, you can completely streamline every aspect of your food business, which will save you time and money. A comprehensive POS system is essential for your business if you want to deliver a great customer experience, keep control of costs, and grow revenues as well overall profitability. If you’re still on the fence about investing in a POS system for your business, then here are some solid reasons for you to take the jump and get a POS system for your restaurant.
Open Door to More Customers
Of course, the biggest reason to invest in a POS system for your business is opening your restaurant business to more customers. A steady influx of customers is a major factor in the success of any business. With more and more people relying on mode of payments other than cash for their daily transactions, it is crucial for your business to keep pace.
You will cut your restaurant business off from a potential increase in traffic if you stick to a ‘cash-only-concept. On the other hand, you will ultimately boost your daily sales and increase profits if you invest in and start to use an integrated point-of-sale (POS) system. With iTab POS systems, it is easy to accept credit or debit cards for all transactions as they come with both integrated and auxiliary card readers.
In addition to the above, you can augment restaurant POS system with tableside hand-held devices to allow your staff to process credit or debit card payments table-side. Moreover, with the necessary integration, your iTab POS system can accommodate a variety of digital payment platforms such as Samsung, Apple Pay, and more.
Customers want to be served on a priority basis. With the right restaurant POS system like iTab POS, you can ensure that customers are served and catered to without any delay. The iTab POS system streamlines the queue system to manage the situation for customers as well as restaurants. In the restaurant business, time is money, so you should have a process to cash out customers quickly and efficiently, both to accommodate their schedules and free up tables for waiting customers.
With an integrated restaurant iPad POS system, you can make it easier to process credit and debit cards quickly and avoid a queue at the register. Additionally, with hand-held payment devices, you can speed up the process even further.
More Accurate Payment Processing
Accuracy at the checkout point is a major concern for restaurant owners. Even small errors can cost you money. Such errors are all too common with handwritten tickets. A small business restaurant POS system, on the other hand, connects terminals through a common interface and when you employees input an order to their work station using a hand-held device, the ticket becomes accessible at all points throughout the system.
This makes it possible to retrieve, verify, and process the customers’ bills as they check out. This can potentially eliminate costly mistakes and other misunderstandings that are a common occurrence with handwritten tickets.
Improved Tracking and Management of Inventory
For restaurant business owners, it is extremely important to keep track of inventory and